Undersink and Refrigerator Filter Guarantee

Pure Water Products will repair or replace any part that fails for any reason on our single, double, and triple Black & White Series undersink or refrigerator water filters for one year from the date of purchase. This warranty excludes only the replaceable filter cartridges, whose lifespan varies according to water conditions. Under normal conditions, filter cartridges should be replaced annually. Cartridge replacement is at the owner's expense.

For out of town customers, Pure Water Products will pay all shipping charges for parts or units that are replaced.

For local customers (customers within our service area), during the the one-year warranty period we will provide routine annual maintenance and filter replacement for the regular price of the filter cartridges only. No charge will be made for labor during the warranty period. After the one-year warranty period, a nominal service charge for labor may be imposed. We also offer an annual payment or “maintenance agreement” plan for local customers after the one-year warranty.

There are no other warranties, expressed or implied, and there is no liability for consequential damages of any kind.

Please call or write should a problem arise: (888) 382-3814, pwp@purewaterproducts.com